Replacements

Unlimited Free Replacements

You are entitled to free replacements for as long as your IDP is valid. No need to pay for anything! We will cover everything for you and ship the free replacement to the same shipping address stated in your order.

We will only ship unlimited free replacements to the shipping address stated in your order. If you wish to ship the replacement to a different address, please see the next section below:

Eligible orders:

• All Digital IDP copies
• Lost printed copies of IDP Booklet and/or complementary card with same shipping address stated in your order
• Order never arrived with supporting tracking history

If you simply wish to upgrade your shipping method to a faster service or wish to ship your order to a different address, we will cover the printing and IDP issuance cost. You only need to cover the shipping cost.